Terms and Conditions

These terms govern your use of ShopStable's marketplace platform and services. Please read them carefully before using our platform.

Last updated: November 17, 2025
1. Introduction

Welcome to ShopStable ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our marketplace platform, website, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

ShopStable is an e-commerce marketplace that connects buyers and sellers. We provide the platform, tools, and services to facilitate transactions between users.

2. Definitions

"Buyer" means a user who purchases products or services through our platform.

"Seller" means a user who sells products or services through our platform.

"User" means any individual or entity that uses our Service.

"Content" means any information, data, text, graphics, images, or other materials uploaded, posted, or transmitted through our Service.

3. Account Registration and Security

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate and current
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account. If you are under 18, you may only use our Service with the involvement and consent of a parent or guardian.

4. Seller Terms and Obligations

As a seller on our platform, you agree to:

  • Provide accurate and complete product descriptions, pricing, and availability
  • Ship products within the specified timeframe
  • Provide quality products that meet advertised specifications
  • Handle customer service inquiries promptly and professionally
  • Comply with all applicable laws and regulations
  • Maintain appropriate business licenses and permits
  • Pay all applicable fees and commissions

We reserve the right to suspend or terminate seller accounts that violate these terms or engage in fraudulent activities.

5. Buyer Terms and Obligations

As a buyer on our platform, you agree to:

  • Provide accurate shipping and billing information
  • Pay for purchases in full at the time of order
  • Review product descriptions and policies before purchasing
  • Contact sellers directly for product-specific questions
  • Follow our dispute resolution process for issues
  • Not engage in fraudulent activities or chargebacks without cause
6. Payment, Fees, and Refunds

Payment Processing: All payments are processed through secure third-party payment processors. We do not store your payment information.

Fees: Sellers are charged transaction fees and may be subject to subscription fees for premium features. All fees are clearly disclosed before you incur them.

Refunds: Refund policies are set by individual sellers. We facilitate refunds according to seller policies and applicable laws.

7. Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Engage in fraudulent or deceptive practices
  • Interfere with the operation of our Service
  • Attempt to gain unauthorized access to our systems
  • Use our Service for illegal or harmful purposes
  • Harass, abuse, or harm other users
  • Sell counterfeit, illegal, or prohibited items
8. Intellectual Property

Our Rights: Our Service, including its content, features, and functionality, is owned by ShopStable and is protected by copyright, trademark, and other intellectual property laws.

Your Content: You retain ownership of content you upload, but grant us a license to use, display, and distribute it in connection with our Service.

Third-Party Content: Our Service may contain content from third parties. We are not responsible for such content and do not endorse it.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to our collection and use of information as described in our Privacy Policy.

10. Disclaimers and Limitations

Service Availability: We strive to maintain high availability but do not guarantee uninterrupted access to our Service.

Third-Party Services: We are not responsible for the quality, safety, or legality of products sold by third-party sellers.

Limitation of Liability: To the maximum extent permitted by law, ShopStable shall not be liable for any indirect, incidental, special, or consequential damages.

11. Termination

You may terminate your account at any time by contacting us. We may terminate or suspend your account immediately if you violate these Terms.

Upon termination, your right to use our Service ceases immediately, and we may delete your account and data.

12. Dispute Resolution

Informal Resolution: We encourage users to resolve disputes directly with each other before involving us.

Arbitration: Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Governing Law: These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our website and updating the "Last updated" date.

Your continued use of our Service after any changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@shopstable.com

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