Privacy Policy

ShopStable ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Service").

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, phone number (optional), and password. Business accounts additionally provide business name, type, industry, and address.

Payment Information: Payment processing is handled by Stripe. We do not store your full credit card number. Stripe may collect and store payment details in accordance with their privacy policy.

Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, search queries, IP address, browser type, and device information.

User Content: Any content you upload or create on the platform, including service listings, website pages, images, and communications with other users.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related notifications
• Connect Buyers with relevant Sellers based on location and service type
• Send you service updates, security alerts, and support messages
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With Other Users: Seller business information (name, services, location) is publicly visible on the marketplace. Buyer contact information is shared with Sellers only when a lead or inquiry is submitted.

Service Providers: We share information with third-party services that help us operate (e.g., Stripe for payments, email delivery services, analytics providers).

Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Request a portable copy of your data
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Service. Essential cookies are required for the Service to function. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect functionality.

7. Children's Privacy

ShopStable is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].